Schedule a One-on-One Technology Help appointment with library staff.

Schedule a FREE individual appointment to:

  • get assistance with your new mobile device, tablet, or computer
  • learn how to use a common productivity tool, web, or mobile application

All are welcome, from the novice that needs help with email attachments or basic computer use, to the experienced user that needs help with Excel Pivot Tables.

During the appointment, the librarian/instructor will ask the patron how they obtained their technology and what their goals for the session entail. If necessary, a quick tour through the device or program’s construction, interface, and functions will follow with the librarian addressing specific questions or difficulties. The patron will perform most of the navigation with the librarian guiding them through each step. Patrons are also encouraged to take notes and repeat what they have learned. Before the session ends, the librarian/instructor will ensure that all questions have been answered and ask if the session was satisfactory.


Cranston Public Library, Central Library, 140 Sockanosset Cross Road, Cranston, Rhode Island. To schedule an appointment, go to or call (401) 943-9080.

NOTE: We DO NOT repair hardware or fix malware issues on patron’s personal equipment.


This project was made possible in part by the Institute for Museum and Library Services Grant LG-07-13-0318-13